Our Commitment
At Mentor Me Black, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our platform.
Information We Collect
Account Information
- Name, email address, and password
- Profile information (bio, expertise, interests, industry, career stage)
- Location information (state, city, zip code for matching purposes)
- Profile photo (optional)
Usage Information
- Messages sent through our platform
- Session scheduling and attendance
- Feedback and ratings provided
- Platform activity and interaction data
Automatically Collected Information
- IP address and browser information
- Device type and operating system
- Pages visited and features used
- Time and date of visits
How We Use Your Information
- Matching: Connect mentees with compatible mentors based on location, expertise, and preferences
- Communication: Facilitate messaging between mentors and mentees
- Scheduling: Enable session scheduling and calendar integration
- Improvement: Analyze platform usage to enhance user experience
- Safety: Detect and prevent fraud, abuse, and security incidents
- Notifications: Send important updates about matches, sessions, and platform changes
- Support: Respond to your questions and provide customer support
Information Sharing
We do not sell your personal information. We share information only in these limited circumstances:
- With your match: Profile information is visible to your matched mentor or mentee
- Public profiles: Mentor profiles are visible to mentees browsing the platform
- Service providers: Third-party services that help us operate (hosting, analytics, email)
- Legal compliance: When required by law or to protect rights and safety
- Business transfers: In connection with a merger, sale, or acquisition (users will be notified)
Data Security
We implement industry-standard security measures to protect your information:
- Encryption of data in transit (HTTPS/TLS)
- Encryption of sensitive data at rest
- Row-level security policies in our database
- Regular security audits and updates
- Access controls and authentication requirements
However, no method of transmission over the internet is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.
Your Rights and Choices
- Access: Request a copy of your personal information
- Update: Edit your profile information at any time
- Delete: Request deletion of your account and associated data
- Opt-out: Unsubscribe from marketing emails (platform notifications may still be sent)
- Portability: Request your data in a machine-readable format
- Object: Object to certain processing activities
To exercise these rights, contact us at privacy@mentormeblack.com
Data Retention
We retain your information for as long as your account is active or as needed to provide services. After account deletion, we may retain certain information for:
- Legal compliance (e.g., tax records, legal disputes)
- Fraud prevention and security
- Aggregated analytics (anonymized data)
Children's Privacy
Our platform is intended for users 18 years and older. We do not knowingly collect information from children under 18. If we become aware of such collection, we will delete the information promptly.
Cookies and Tracking
We use cookies and similar technologies to:
- Keep you logged in
- Remember your preferences
- Analyze platform usage
- Improve performance and security
You can control cookies through your browser settings, but disabling them may limit platform functionality.
Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of significant changes by:
- Posting the new policy on this page
- Updating the "Last updated" date
- Sending an email notification (for material changes)
Continued use of the platform after changes constitutes acceptance of the updated policy.
Contact Us
If you have questions about this Privacy Policy or our data practices, contact us:
State-Specific Rights
California Residents (CCPA)
California residents have additional rights under the California Consumer Privacy Act (CCPA):
- Right to know what personal information is collected
- Right to know if personal information is sold or disclosed
- Right to say no to the sale of personal information (we do not sell data)
- Right to delete personal information
- Right to non-discrimination for exercising CCPA rights
European Residents (GDPR)
European residents have rights under the General Data Protection Regulation (GDPR):
- Right to access, rectify, and erase personal data
- Right to restrict or object to processing
- Right to data portability
- Right to withdraw consent
- Right to lodge a complaint with a supervisory authority
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